Shipping & Return Policy
Shipping Policy - Pax & Beneficia
At Pax & Beneficia, we strive to provide the best experience for our customers, including clear and transparent shipping expectations.
Processing & Shipping Times
• We aim to ship all orders within 4 business days of purchase.
• Business days are Monday–Friday, excluding holidays.
• You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Costs
• Shipping rates are calculated at checkout based on your selected shipping method and delivery address.
• We offer standard and expedited shipping options where available.
International Shipping
• We currently ship within the United States. International shipping options may be added in the future.
Delays & Issues
• If there are any unexpected delays, we will notify you as soon as possible.
• Pax & Beneficia is not responsible for shipping delays caused by carriers, weather, or other external factors.
Lost or Damaged Packages (Carrier's Fault)
• If your package is lost or arrives damaged, please contact us at hello@paxandbeneficia.com within 7 days of delivery, and we will assist you in filing a claim with the carrier.
Return Policy – Pax & Beneficia
We want you to be fully satisfied with your purchase. If you need to return an item, please review our return policy below:
1. Eligibility for Returns:
• Items must be unopened, unused, and in their original packaging.
• Returns must be initiated within 7 days of the purchase date.
2. Non-Returnable Items:
• Opened or used products are not eligible for returns.
• Perishable goods and custom orders are non-returnable.
3. Return Process:
• To initiate a return, contact our customer service team at hello@paxandbeneficia.com with your order number and reason for return.
• Once approved, ship the product to the address provided by our team.
4. Refunds:
• Refunds will be issued to the original payment method within 7-10 business days after the return is processed.
• Shipping fees are non-refundable.
5. Defective or Damaged Items (Not Shipping Carrier's Fault):
• If your item arrives defective or damaged (not from shipping carrier), please contact us within 7 days of receipt with photos of the defective item, for a replacement or refund.
For any questions or assistance, please reach out to us at hello@paxandbeneficia.com
Thank you for choosing Pax & Beneficia!
We’re now open in Deep Ellum! Located just steps from the Bomb Factory, our newest cafe offers a calm and intentional coffee experience in the heart of Dallas’s most creative neighborhood. At Pax & Beneficia, we serve thoughtfully sourced specialty coffee, signature espresso drinks, and house-made syrups. Each one is crafted to invite pause, presence, and genuine connection. Whether you’re stopping in before a show or spending the afternoon in a quiet corner, every visit is our way of hand-delivering peace and blessings.
What to expect at our Deep Ellum cafe
Pax & Beneficia Coffee – Deep Ellum Our space is designed for stillness, not speed. You’ll find a clean, minimal interior with warm textures, natural light, and thoughtful service. We serve classics like drip coffee, flash brew, espresso, turkish coffee, and lattes, alongside high-quality matcha, chai, and signature drinks like the Trinity (a guest favorite made with honey, cinnamon, and vanilla). You’ll also find a monthly rotation of seasonal offerings, house-made syrups, and a curated selection of fresh pastries to pair with your drink. Every detail, from the way we pour to the way we say goodbye, reflects our belief that hospitality is a message worth sending.
Hours and Directions
We Are Open:
Monday to Saturday: 7am-5pm
Sunday: 8am-5pm
Address:
2900 Canton St Suite 130, Dallas, TX 75226
Phone Number:
+1 214-513-2570Frequently asked question
At Pax & Beneficia Coffee in Deep Ellum, our talented baristas and cozy café space offer a warm, inviting atmosphere for everyone who walks through our doors.Below are some of the most frequently asked questions about our offerings and services in Deep Ellum and the greater Dallas area.Absolutely! You can easily browse and order from our full selection of coffee, pastries, and food items through our online menu. Whether you're in a hurry or prefer to enjoy our delicious coffee at home, we've got you covered. Plus, our expert coffee roasters ensure that every cup is perfect, no matter where you enjoy it.
Yes, we are pleased to offer a variety of dairy-free milk alternatives to cater to all our customers' preferences and dietary needs.
Yes, you can take the signature taste of Pax and Beneficia home with you! We sell our premium coffee beans by the bag and through a convenient subscription plan, so you can enjoy our delicious coffee anytime.
We often get asked "What does Pax & Beneficia mean?" In Latin, Pax means Peace, & Beneficia means Blessings. We aim to make our coffee shop a place of Peace & Blessings for our team, patrons, & community.
Feel free to reach out to us at hello@paxandbeneficia.com.
Whether you're stopping by our Deep Ellum coffee shop to get some work done or simply to enjoy great food and coffee, we’re here to make sure your experience is nothing short of delightful.
Come see why our coffee looks beautiful, tastes incredible, and why Pax & Beneficia is a must-visit spot in Dallas.
Discover the Best of Deep Ellum Near Pax & Beneficia Coffee
If you call Deep Ellum home or you're planning a visit to this dynamic Dallas neighborhood, you'll find no shortage of exciting things to see and do. Known for its deep cultural roots, artistic flair, and creative spirit, Deep Ellum offers something for everyone.
From music lovers to foodies and art enthusiasts, this neighborhood is full of energy and character. Here are some standout attractions just steps away from Pax & Beneficia Coffee:
Uptown
Just a short walk from Pax & Beneficia, Uptown Dallas offers an array of upscale shops, fine dining, and vibrant nightlife. It's the perfect place to explore before or after your visit to our coffee shop.
Oak Lawn
Located less than 10 minutes away, Oak Lawn is known for its lively atmosphere and diverse community. It's a great area to experience local events, eclectic dining, and unique boutiques.
Harwood District
A quick drive from Victory Park, the Harwood District features stunning architecture, local art installations, and some of the city’s top restaurants. It’s an ideal spot to immerse yourself in Dallas’s cultural scene.
Design District
About 15 minutes from Pax & Beneficia, the Design District is a haven for art lovers and interior design enthusiasts. Here, you can explore galleries, antique shops, and trendy eateries. It's pretty and perfect for those who appreciate a creative atmosphere.
West End
Located approximately 10 minutes away, the West End Historic District offers a blend of history and modern entertainment. It’s home to museums, dining options, and the iconic Dallas World Aquarium. It's also a fantastic place to meet up with friends.
State Thomas
A stone’s throw from Victory Park, State Thomas is known for its picturesque streets and charming Victorian homes. It’s a lovely area to wander around and enjoy the historic ambiance of Dallas.