Return Policy – Pax & Beneficia
We want you to be fully satisfied with your purchase. If you need to return an item, please review our return policy below:
1. Eligibility for Returns:
• Items must be unopened, unused, and in their original packaging.
• Returns must be initiated within 14 days of the purchase date.
2. Non-Returnable Items:
• Opened or used products are not eligible for returns.
• Perishable goods and custom orders are non-returnable.
3. Return Process:
• To initiate a return, contact our customer service team at hello@paxandbeneficia.com with your order number and reason for return.
• Once approved, ship the product to the address provided by our team.
4. Refunds:
• Refunds will be issued to the original payment method within 7-10 business days after the return is processed.
• Shipping fees are non-refundable.
5. Damaged or Defective Items:
• If your item arrives damaged or defective, please contact us within 7 days of receipt for a replacement or refund.
For any questions or assistance, please reach out to us at hello@paxandbeneficia.com
Thank you for choosing Pax & Beneficia!